Subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use ArtSpace by Twikster only for the purpose of shopping for those items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

All text, graphics, button icons, images, audio clips, and software, belongs exclusively to Twikster.com. The collection, arrangement, and assembly of all Content on this Site belongs exclusively to Twikster.com. or its affiliates. All software used on this Site is the property of Twikster.com., its affiliates or its Software suppliers. All are protected by Indian. and international copyright laws. All logos, slogans, trade names or words are service marks of Twikster.com. and its affliates. The use of any of our service marks without our express written consent is strictly prohibited. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use our trademarks or service marks in any manner that disparages or discredits us. You may not use any of our trademarks or service marks in meta tags without prior explicit consent.

Terms of Agreement between the buyer and Twikster 

Return Policy

We have friendly 15-days returns policy that lets you return items if they are damaged, incorrect or if you simply don't like them. For damaged/incorrect items we offer full refunds. For items returned as a result of your choice, we deduct a nominal Rs. 150 for return shipping fee. 

In case of prepaid orders the refund will be made to the source used while making the purchase.

Cancellation Policy

You may cancel your order if the same has not been shipped from our premises. Please email us at artspace@twikster.com, or call us on +91 8861673309 to request for cancellations.

Terms of Agreement between the artist and Twikster

Each artist is requested to provide us with -

  • Good quality images of the paintings 
  • Dimensions of the paintings 
  • Material Used
  • Type of Painting 
  • Year in which they made the paintings
  • BioData – including information on where they have done exhibitions
  • Last sale made
  • Any publications about them
  • Bank details – IFSC Code, Branch Name, Name on Account, Account Number

Art Pricing 

Since Art Space is attempting to provide a platform for accessible and affordable art, aimed especially for the middle class urban Indian, valuation for the paintings will be done by Art Space. The artist maybe requested to provide their consent in writing accordingly. In case the artist is unsatisfied with the price - they are free to request in writing for removal of their painting from Art Space. 

Art details and images

It is the artists responsibility to provide us with accurate details and good images of their artwork. On failure to do so, the artwork may not be displayed on the Artspace by Twikster, at the descretion of the mangement. This is because poor quality images anddescriptions result in higher post-purchase returns and requests for refunds.

Packaging of the artwork 

As soon as a sale is made on Artspace by Twikster, the artist will be notified. It is the artists responsibility to package the artwork such that it does not get damaged during shipping. The artist has to ship the package, preferably using India Post/ Speed Post as they have the maximum reachability across the country.

Shipping of the artwork

The responsibility of shipping the artwork lies in the hands of the artist. Each shipment has to be well packaged and the artist has to pay for the packaging material as well as the shipping. Shipping to the buyer will have to be done with canvas in rolled condition, in damage proof tubes/ cylinders wherever possible. 

Returns

After the shipment reaches the buyer, we will give the buyer 2 weeks to decide if they want to keep the painting or make a return. We will hold the money for these 2 weeks and if the buyer keeps the artwork, we will transfer 80% to the artists account at the end of 2 weeks from the time it reaches the buyer.

If the buyer returns the artwork, we will ask them to send the artwork back to the artist and refund the money to the buyer once the artwork reaches the artist. The cost of the return shipping will have to be borne by the buyer.

If the artwork shipped by an artist gets returned due to reasons relating to inaccurate product information more than once, it is left the discretion of the management to decide whether or not that artists work will continue to be displayed on Artspace by Twikster.

If the artwork gets damaged during shipment due to the negligence of the artist and reaches the buyer in poor condition more than once, it is left the discretion of the management to decide whether or not that artists work will continue to be displayed on Artspace by Twikster.

If the artists send the wrong item, if they don’t send the item on time or they don’t package the work properly more than once, their paintings, will be taken off from the platform.

Commission 

20% will be retained by us as commission from every sale.

Unavailability of artwork 

At anytime, if the artists manage to sell a particular piece of art on their own, they are responsible to inform us of the sale so that we can take the artwork down. If they fail to inform us and if the artwork gets sold, they are responsible to fulfill the other by recreating the piece. If this happens more than once, it is left the discretion of the management to decide whether or not that artists work will continue to be displayed on Artspace by Twikster.

Copyright issues

If any of the artwork is copied from or inspired by other artists and this results in an issue with the buyer, the responsibility to resolve this lies in the hands of the artist and Twikster shall bear no liability for it.